The Conference FAQs

Find answers to the most Frequently Asked Questions here.
If you do not find what you are looking for, contact SMMC
at 800-628-0993 or email at jemanuelThis email address is being protected from spambots. You need JavaScript enabled to view it.

 

Conference Details FAQs

  • Q. What airport should I fly into?

    A. Wichita Dwight D. Eisenhower National Airport (ICT) where shuttles will be departing for transportation to Cheyenne.

  • Q. Will there be shuttle service from the airport to the conference hotel?

    A. Yes. Shuttles schedule - TBA

  • Q. When will you need my flight/travel information?

    A. Before August 20, 2022. Flight schedules are requested to insure that there are shuttles available when you arrive and to alleviate any long delays in getting you to your hotel. Flight/travel information can be e-mailed toThis email address is being protected from spambots. You need JavaScript enabled to view it.

  • Q. When can I make my hotel reservations?

    A. NOW!

    MEETING PLANNERS HOTEL
    Meeting Planners make reservations through SMMC Conference office by contacting Janine at This email address is being protected from spambots. You need JavaScript enabled to view it. or 800-628-0993.

    Room and tax are included in your registration fee for October 2 and 3 only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals.

    TRAVEL INDUSTRY HOTEL
    Hotel rooms and incidental charges are the responsibility of all travel industry delegates.
    Make reservations directly with
    Hyatt Regency Wichita, 400 W. Waterman St., Wichita, KS 67202 – PH: 316-293-1234

    All hotel charges (re: room, tax, incidentals) will be the responsibility of the individual conference delegate. Hotel cut-off date is Friday, September 9, 2022.

  • Q. Is my hotel room included in my registration?

    MEETING PLANNERS HOTEL
    Meeting Planners make reservations through SMMC Conference office by contacting  Janine at This email address is being protected from spambots. You need JavaScript enabled to view it.  or 800-628-0993.

    Room and tax are included in your registration fee for October 2 and 3 only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals.

    TRAVEL INDUSTRY HOTEL
    Hotel rooms and incidental charges are the responsibility of all travel industry delegates.
    Make reservations directly with Hyatt Regency Wichita, 400 W. Waterman St., Wichita, KS 67202 – PH: 316-293-1234

  • Q. If I want to stay additional nights, what is the procedure?

    A. Meeting Planners simply call the SMMC offices at 800-628-0993 by August 20, 2022. SMMC will reserve your additional room nights and you can handle payment upon check-in. 

  • Q. What is the attire for the conference?

    A. Resort Business Casual is required at all daytime events. Evening events, unless otherwise specified, are business/casual. 

  • Q. What is the weather like in Wichita, Kansas in October?

    A. Highs in the mid 60's, lows in the mid 40's. 

  • Q. What is Meet the Planner Marketplace?

    A. The purpose of Meet the Planner is for the Travel Industry delegate to provide information to the Meeting Planners. Meet the Planner is an appointment generated marketplace. Each appointment is 6 minutes in duration. The Planner is seated in a booth and the Travel Industry will move between appointments. 

  • Q. Why do you need an up-to-date e-mail address?

    A. SMMC marketplace appointments are made electronically. The appointment scheduler is e-mailed directly to you for ease of completion.

  • Q. When can I choose my appointments for the Conference?

    A. SMMC will be requesting updated profiles via online e-mail from both meeting planners and travel industry the week of August 29, 2021, and appointment scheduling will follow via e-mail the week of September 7, 2022.

  • Q. What if I don't return the appointment schedule by the deadline?

    A. Any delegate who does not return appointment requests by the deadline, will be issued random appointments. Updated profiles will be collected the week of August 29, 2021, and appointment scheduling will follow via e-mail the week of September 7, 2022.

  • Q. When will I get my appointment schedule?

    A. Hard copies of appointments will be distributed to all meeting planner delegates at the SMMC registration area at the conference. Travel Industry will get their schedule via email, approximately 3 days prior to the conference and hard copies will be distributed at registration.

  • Q. What handouts are permitted at Meet the Planner?

    A. Travel Industry may distribute an 8.5 x 11", three-hole punched, company profile sheet and business cards. Brochures and giveaways are strictly prohibited on the Marketplace floor. All Delegates are encouraged to bring plenty of business cards for distribution at Marketplace and Social Events.

  • Q. What if I have a random appointment with a destination in which I'm not interested?

    A. Great business alliances can be forged from casual business acquaintances. Your interest in the destination may not be for today, but you will be building solid business relationships for future business. It's also a great way to see what destinations have to offer!

  • Q. Where and when is the 2023 Small Market Meetings Conference?

    A. TBA.

 

COVID Specific FAQs

  • Q. What enhanced measures are in place regarding our health safety?

    A. Enhance cleaning procedures with extra attention given to high traffic areas are now in place at the Conference. Additionally, hand sanitizers are available through out the venue for your use. Adjustments are in place to promote physical distancing. Measures included: Signage and ground markings to help navigate common areas while practicing physical distancing; physical barriers such as plexi shields both at marketplace tables and registration area; tables in meal function rooms are spaced and limited as to seating capacity; and training of red coat staff to engage with attendees to promote guidelines. Temperature checks will be made at appropriate times and locations.

    Enjoy peace of mind knowing that your hotel room will be thoroughly cleaned prior to your arrival plus common hotel areas will receive increased cleaning. Please take a moment to check out your hotel website for complete details regarding housekeeping procedures.

  • Q. Are masks required?

    A. Please bring your own face coverings and wear them at all times, except when dining. You may remove your face covering while actively eating or drinking. If needed, masks may be obtained at the registration area.

  • Q. How can I do my part to help keep everyone healthy?

    A.

    Please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Cheyenne. By attending you are confirming that you are not experiencing any of the following symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at CDC.gov, including:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
    • have not been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine
    • are not under any self-quarantine orders
    If you cannot confirm all of the above criteria you must not enter the Conference area. If at any point during your attendance you do not meet all of the above criteria, please isolate and contact our red coat staff by phone.

    By attending the Conference, you acknowledge that you understand and will abide by the above health-and-safety requirements.

 

Small Market Meetings Conference | PO Box 129, Salem, OH 44460
PH: 800-628-0993 | FX: 330-337-1118