The Summit FAQs

Find answers to the most Frequently Asked Questions here.
If you do not find what you are looking for, contact SMMS
at 800-628-0993 or email Janine at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Summit Details FAQs

  • Q. What airport should I fly into?

    A. Northwest Florida Beaches International Airport (ECP).  It is a 45 minute drive from the airport to the hotel.

  • Q. Will there be shuttle service from the airport to the conference hotel?

    A. Yes. Shuttles will be provided by the Panama City Beach CVB & their Partners.

  • Q. When will you need my flight/travel information?

  • Q. When can I make my hotel reservations?

    A. NOW!

    MEETING PLANNERS HOTEL
    Meeting Planners make reservations through SMMS office by contacting Janine at This email address is being protected from spambots. You need JavaScript enabled to view it.  or 800-628-0993.

    Room and tax are included in your registration fee for May 12 only. Upon check in a major credit card will be requested by the hotel for incidentals.

    TRAVEL INDUSTRY HOTEL
    Hotel rooms and incidental charges are the responsibility of all travel industry delegates.
    Make reservations directly with the
    Sheraton Panama City Beach Golf & Spa Resort, 4114 Jan Cooley Drive, Panama City Beach, FL 32402 – PH: 850-236-6000

    OR Online HERE >

    All hotel charges (re: room, tax, incidentals) will be the responsibility of the individual conference delegate. Hotel cut-off date is Tuesday, April 21, 2021.

  • Q. Is my hotel room included in my registration?

    MEETING PLANNERS HOTEL
    Meeting Planners make reservations through SMMS office by contacting Janine at This email address is being protected from spambots. You need JavaScript enabled to view it. or 800-628-0993.

    Room and tax are included in your registration fee for May 12 only. Upon check in a major credit card will be requested by the hotel for incidentals.

    TRAVEL INDUSTRY HOTEL
    Hotel rooms and incidental charges are the responsibility of all travel industry delegates.
    Make reservations directly with the
    Sheraton Panama City Beach Golf & Spa Resort, 4114 Jan Cooley Drive, Panama City Beach, FL 32402 – PH: 850-236-6000

    OR Online HERE >

    All hotel charges (re: room, tax, incidentals) will be the responsibility of the individual conference delegate. Hotel cut-off date is Tuesday, April 21, 2021.

  • Q. If I want to stay additional nights, what is the procedure?

    MEETING PLANNERS HOTEL
    Simply call the SMMS offices at 800-628-0993

    by April 10, 2021. SMMS will reserve your additional room nights and you can handle payment upon check-in. 

    TRAVEL INDUSTRY HOTEL
    Make your additional reservations at the time you call the hotel. A Travel Industry rate is available two days before and after the Conference.

  • Q. What is the attire for the conference?

    A. Resort Business Casual is required at all daytime events. Evening events, unless otherwise specified, are business/casual. 

  • Q. What is the weather like in Panama City Beach, FL in May?

    A. Highs in the low 80's, lows in the mid 50's. 

  • Q. What is the Marketplace Sales Sessions?

    A. The purpose of the Marketplace Sales Sessions are for the Travel Industry to provide information to the Meeting Planners about their destination. . Each appointment is 12 minutes in duration. The Planner is seated in a booth and the Travel Industry guests will move between sessions. 

  • Q. Why do you need an up-to-date e-mail address?

    A. Small Market Meetings Summit Market Place Sessions are made electronically. The scheduler is emailed directly to you.

  • Q. When can I choose my appointments for the Panama City Beach, Florida Small Market Meetings Summit?

    A. Meeting Planners and Destinations (with 3 delegates) are in a one to one ration, therefore you will be able to meet with all the planners. No appointment selection is necessary.

  • Q. What handouts are permitted at Meet the Planner?

    A. Travel Industry may distribute an 8.5 x 11", three-hole punched, company profile sheet and business cards. Brochures and giveaways are strictly prohibited on the Marketplace floor. All Delegates are encouraged to bring plenty of business cards for distribution at Marketplace and Social Events.

  • Q. Where and when is the 2022 Small Market Meetings Summit?

    A. Great plans are coming for 2022 and will be announced at the end of this Summit.  Stay tuned!

 

COVID Specific FAQs

  • Q. What enhanced measures are in place regarding our health safety?

    A. Enhance cleaning procedures with extra attention given to high traffic areas are now in place at the Conference. Additionally, hand sanitizers are available through out the venue for your use. Adjustments are in place to promote physical distancing. Measures included: Signage and ground markings to help navigate common areas while practicing physical distancing; physical barriers such as plexi shields both at marketplace tables and registration area; tables in meal function rooms are spaced and limited as to seating capacity; and training of red coat staff to engage with attendees to promote guidelines. Temperature checks will be made at appropriate times and locations.

    Enjoy peace of mind knowing that your hotel room will be thoroughly cleaned prior to your arrival plus common hotel areas will receive increased cleaning. Please take a moment to check out your hotel website for complete details regarding housekeeping procedures.

  • Q. Are masks required?

    A. Please bring your own face coverings and wear them at all times, except when dining. You may remove your face covering while actively eating or drinking. If needed, masks may be obtained at the registration area.

  • Q. How can I do my part to help keep everyone healthy?

    A.

    Please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Florida. By attending you are confirming that you are not experiencing any of the following symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at CDC.gov, including:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
    • have not been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine
    • are not under any self-quarantine orders
    If you cannot confirm all of the above criteria you must not enter the Conference area. If at any point during your attendance you do not meet all of the above criteria, please isolate and contact our red coat staff by phone.

    By attending the Conference, you acknowledge that you understand and will abide by the above health-and-safety requirements.

 

Small Market Meetings Summit | PO Box 129, Salem, OH 44460
PH: 800-628-0993 | FX: 330-337-1118